Support Coordinator | Mark Smith

Lodging & Support Townsville - a small boutique service of dedicated staff. We are the team to call for a truly flexible, personal service, where you direct the service.

Our Mission Statement

Our mission is to foster independence and community participation by providing a flexible and convenient support service.

Our Vision Statement

Our vision is that every person has the opportunity to achieve their life goals and participate in their chosen community.

Our Code of Practice

LAST endeavours to provide the highest professional standards, both ethically and in terms of service delivery through a process of continuous review and change.

LAST strives to provide a convenient and flexible service that meets the individual needs of people in the least restrictive way.

LAST advocates the importance of the person's right to privacy, dignity, confidentiality and self-determination.

LAST promotes the principle of the right of every person to achieve their life goals and develop meaningful relationships through community participation.

Statement on Restrictive Practices

LAST recognises that restrictive practice may be one part of a broader positive behaviour support approach that people receiving services use.

As a registered NDIS provider LAST is required to comply with regulation and legislation about the safe implementation of restrictive practice.

LAST is committed to building systems and processes that ensure the safest support is delivered to people with restrictive practices in place.

LAST is committed to reducing and eliminating the use of restrictive practices.

Our Commitment to the NDIS Code of Conduct

LAST acts with respect for individual rights to freedom of expression, self-determination and decision-making in accordance with applicable laws and conventions.

LAST will respect the privacy of people.

LAST provides supports and services in a safe and competent manner, with care and skill.

LAST acts with integrity, honesty and transparency.

LAST promptly takes steps to raise and act on concerns about matters that may impact the quality and safety of supports and services we provide to people.

LAST takes all reasonable steps to prevent and respond to all forms of violence against, and exploitation, neglect and abuse of the people we provide service to.

LAST takes all reasonable steps to prevent and respond to sexual misconduct.

Our Commitment to NDIS Person-Centred Practice

LAST ensures our supports and services are in line with the needs, goals and desires of each person.

LAST listens to each person and those who know them best to understand what they want for their lives.

LAST supports each person to develop individual outcomes so that we know what success looks like.

LAST supports each person to identify and prioritise obstacles in the way of achieving their outcomes.

LAST suports each person to set steps or goals to address challenges to achieving their outcomes.

LAST ensures our workers are trained, supported and motivated to follow the principles of this commitment.